Privacy Policy

Last Updated: January 16, 2026

At AI Bulk Video Creator Pro ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and payment information when you purchase a license
  • Support Communications: Information you provide when contacting customer support
  • License Information: Machine ID and license key for software activation

1.2 Automatically Collected Information

  • Usage Data: Features used, crash reports, and performance metrics (anonymous)
  • Device Information: Operating system version, hardware specifications
  • Log Data: Error logs and diagnostic information (stored locally on your device)

1.3 Information We Do NOT Collect

  • We do not collect or store your video files or audio content
  • We do not collect personal data from your videos
  • We do not track your video processing activities
  • We do not sell your personal information to third parties

2. How We Use Your Information

We use the collected information for the following purposes:

  • License Activation: Verify and activate your software license
  • Customer Support: Respond to your inquiries and provide technical assistance
  • Software Improvements: Analyze usage patterns to improve features and performance
  • Security: Detect and prevent fraud, unauthorized access, and software piracy
  • Communications: Send important updates, security alerts, and promotional offers (you can opt-out)
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. Data Processing & Storage

3.1 Local Processing

All video and audio processing happens locally on your computer. Your files never leave your device unless you explicitly choose to upload them elsewhere.

3.2 Data Storage

  • Your personal information is stored on secure servers with encryption
  • Payment information is processed by third-party payment processors (PayPal, Stripe)
  • Log files and crash reports are stored locally on your device

3.3 Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting [email protected].

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party companies that help us operate our business (payment processors, email services, hosting providers)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a machine-readable format
  • Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected].

6. Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure license activation system

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

Our software is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Cookies & Tracking

Our website uses cookies for:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)
  • Marketing Cookies: Track conversions and ad performance

You can disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Links

Our website and software may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)

Your continued use of the software after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

13. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data collection
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal basis for processing your data includes:

  • Contract Performance: To provide the software and services you purchased
  • Legitimate Interests: To improve our software and prevent fraud
  • Legal Obligations: To comply with applicable laws
  • Consent: For marketing communications (you can withdraw at any time)

14. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of personal information
  • Not be discriminated against for exercising your rights

Note: We do not sell your personal information.

By using AI Bulk Video Creator Pro, you acknowledge that you have read and understood this Privacy Policy.