Refund Policy

Last Updated: January 16, 2026

30-Day Money-Back Guarantee

We're confident you'll love AI Bulk Video Creator Pro. If you're not completely satisfied, request a full refund within 30 days of purchase - no questions asked.

1. Our Commitment to You

At AI Bulk Video Creator Pro, customer satisfaction is our top priority. We stand behind our product with a straightforward 30-day money-back guarantee. If the software doesn't meet your expectations, we'll refund your purchase - no questions asked.

2. Refund Eligibility

2.1 Qualifying for a Refund

You are eligible for a full refund if:

  • Your refund request is made within 30 days of your original purchase date
  • You purchased the software directly from our website
  • You provide your order number and registered email address
  • You haven't previously received a refund from us (one refund per customer)

2.2 Valid Refund Reasons

Common valid reasons for refunds include:

  • Technical Issues: The software doesn't work on your system despite troubleshooting
  • Feature Mismatch: The software doesn't meet your expectations or requirements
  • Compatibility: The software is incompatible with your hardware/OS
  • Changed Mind: You simply decided it's not for you (no explanation needed)
  • Accidental Purchase: You purchased by mistake

3. How to Request a Refund

Step 1: Contact Us

Send a refund request to [email protected] or use our Contact Form.

Step 2: Provide Information

Include the following in your request:

  • Your full name
  • Email address used for purchase
  • Order number / Transaction ID
  • Brief reason for refund (optional but helpful)

Step 3: Confirmation

We'll confirm receipt of your request within 24 hours (business days).

Step 4: Processing

Your refund will be processed within 3-5 business days and credited to your original payment method.

4. Refund Processing Time

4.1 Our Processing Time

Once your refund is approved, we process it within 3-5 business days.

4.2 Bank/Card Processing Time

After we process the refund, it may take additional time to appear in your account:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 1-3 business days
  • Bank Transfer: 7-14 business days (varies by bank)

If you don't see the refund after this period, contact your bank or payment provider.

5. Non-Refundable Situations

Refunds Will NOT Be Issued For:
  • Requests made after the 30-day period
  • Purchases from unauthorized third-party sellers
  • Fraudulent purchases or chargeback abuse
  • Violation of our Terms of Service
  • License key sharing or piracy
  • Previous refund issued to the same customer

6. License Deactivation

Upon issuing a refund:

  • Your license key will be deactivated immediately
  • You must uninstall the software from your computer
  • You will no longer receive updates or support
  • Access to any associated services will be terminated

7. Partial Refunds

We do not offer partial refunds. Our refund policy is all-or-nothing:

  • Either you receive a full 100% refund within 30 days
  • Or you keep your lifetime license and continue using the software

8. Chargebacks

8.1 Contact Us First

If you have an issue with your purchase, please contact us before initiating a chargeback. We're here to help and will resolve the issue quickly.

8.2 Chargeback Consequences

If you file a chargeback without contacting us:

  • Your license will be immediately terminated
  • You may be banned from future purchases
  • We may dispute the chargeback with evidence of our refund policy

9. Exchanges & Upgrades

9.1 No Exchanges

We do not offer exchanges. If you're unsatisfied, request a refund within 30 days.

9.2 Upgrades

If a new major version is released (e.g., v3.0), existing customers receive a discount on upgrades. Refunds are not provided if you later decide to upgrade.

10. Technical Support Before Refund

Before requesting a refund, we encourage you to:

Many issues can be resolved quickly with proper guidance. Our team is here to help!

11. Special Circumstances

11.1 Late Refund Requests

Requests after the 30-day period are generally not honored. However, we may make exceptions for:

  • Medical emergencies
  • Natural disasters
  • Extended hospitalization

Contact us at [email protected] to discuss your situation.

11.2 Duplicate Purchases

If you accidentally purchased multiple licenses, contact us immediately for a refund of the duplicate purchase(s).

12. Promotional & Discounted Purchases

Our 30-day money-back guarantee applies to all purchases, including:

  • Promotional offers and discounts
  • Limited-time sales
  • Coupon code purchases
  • Bundle deals

Full refunds are issued for the amount you paid, regardless of the regular price.

13. Geographic Restrictions

Our refund policy applies globally to all customers, regardless of location. However:

  • Refunds are processed in the original currency of purchase
  • Currency conversion fees charged by banks are not refundable
  • International transaction fees are not refundable

14. Third-Party Purchases

If you purchased AI Bulk Video Creator Pro from a third-party marketplace or reseller:

  • You must request a refund from that seller
  • We cannot process refunds for third-party purchases
  • Refund terms may differ from our policy

Tip: Always purchase directly from our official website for the best protection and support.

15. Contact for Refunds

For refund requests or questions about this policy:

Response Time: We typically respond within 24 hours on business days (Monday-Friday, 9AM-6PM GMT).

16. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be effective immediately upon posting. Continued use of the software after changes constitutes acceptance of the updated policy.

For purchases made before policy changes, the original policy at the time of purchase applies.

17. Questions?

If you have any questions about our Refund Policy, please don't hesitate to reach out:

Our Promise

We want you to be thrilled with your purchase. If AI Bulk Video Creator Pro isn't right for you, we'll make it right with a hassle-free refund. Your satisfaction is guaranteed.